PURMO International
Convectors

Aura Slim Basic

Convectors - Aura Slim Basic

Wall–mounted Aura Slim convectors supplement in an optimum way the basic range of the onfloor Aura and trench convectors Aquilo. The universal product is also suitable for separate wall-mounted installation.

Aura Slim flat convectors meet the contradictory requirements for minimal dimensions, maximal output and amiable construction as for design.

The conception of Aura Slim convectors is built on implementation of steel sheating and grid with heat exchanger from copper and aluminum similar to those applied in the onfloor Aura convectors.

The basic colour version makes it possible for the body to adapt easily into its environment while the optional non-standard colourful version helps to emphasize the body and makes it an integral part of the interior. The modest and aesthetic design of the body is the principal prerequisite for the installation in private as well as public interiors, in the rooms of standard size as well as in vast spaces.

Aura Slim Comfort convectors are produced in 360 standard dimensional types.

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Technical specifications:

  • Width: 80, 130, 180, 230 mm
  • Length: from 400 up to 2000 mm
  • Height: 140, 240, 280, 350, 500, 650 mm
  • Connections: 2 x G ." - internal thread
  • Operating pressure: 10 bar
  • Max. temperature: 110 oC
  • >Test pressure: 13 bar

Accessories bundled with the radiator:

  • corrosion-resistant, laminated heat exchanger Cu/Al  with low water content terminated with two inlets with G1/2 “ by internal thread and connecting pitch of  50 mm
  • sheathing with steel die-cut grid
  • brackets enabling assembly to the wall
  • air-vent valve  steel sheating with duralumin grid and brackets are  equipped with painting powder colour in RAL 9016  connection from the right side (in case of requirement  for the connection from the left side, this must be stated  >in the order)

Accessories bundled with the radiator optionally:

  • regulatory features at the side of the water – thermostatic  valve and lockable and regulatory screwing
  • thermostatic head
  • varnishing of sheathing and other components in a different  colour shade than the white RAL 9016
  • varnished exchanger.

Radiators sizes

Typ 140

Typ 240

Type 280

Type 350

Type 500

Type 650

side views Aur Slim Basic:



Heat outputs and dimensions

Convectors’ heat output [W] in accordance with PN-EN 442 standard for parameters 75/65/20°C, 70/55/20°C and 55/45/20°C.

All Aura convectors available on request.

height 140 mm:

Lc overall length [mm] parameters tz / tp / ti [?C] B - width [mm]
80 130 180 230
400 75/65/20 131 253 369 481
  70/55/20 104 201 293 381
  55/45/20 65 125 182 237
500 75/65/20 164 316 462 602
  70/55/20 130 251 366 477
  55/45/20 81 156 228 297
600 75/65/20 197 379 554 722
  70/55/20 156 301 439 573
  55/45/20 97 187 273 356
700 75/65/20 229 442 647 842
  70/55/20 182 350 513 668
  55/45/20 113 218 319 415
800 75/65/20 262 506 739 963
  70/55/20 208 401 586 764
  55/45/20 129 250 365 475
900 75/65/20 295 569 832 1083
  70/55/20 234 451 660 859
  55/45/20 146 281 410 534
1000 75/65/20 328 632 924 1203
  70/55/20 260 501 733 954
  55/45/20 162 312 456 594
1100 75/65/20 360 695 1016 1324
  70/55/20 285 551 806 1050
  55/45/20 178 343 501 653
1200 75/65/20 393 758 1108 1444
  70/55/20 312 601 879 1145
  55/45/20 194 374 547 712
1300 75/65/20 431 834 1220 1591
  70/55/20 342 661 967 1262
  55/45/20 213 411 602 785
1400 75/65/20 469 909 1332 1737
  70/55/20 372 721 1056 1377
  55/45/20 231 448 657 857
1500 75/65/20 507 985 1444 1884
  70/55/20 402 781 1145 1494
  55/45/20 250 486 712 929
1600 75/65/20 544 1060 1556 2030
  70/55/20 431 841 1234 1610
  55/45/20 268 523 768 1002
1800 75/65/20 619 1211 1779 2322
  70/55/20 491 960 1411 1841
  55/45/20 305 597 878 1146
2000 75/65/20 695 1363 2003 2615
  70/55/20 551 1081 1588 2074
  55/45/20 343 672 988 1290

height 240 mm:

Lc overall length [mm] parameters tz / tp / ti [?C] B - width [mm]
80 130 180 230
400 75/65/20 179 344 503 655
  70/55/20 142 273 399 519
  55/45/20 88 170 248 323
500 75/65/20 223 430 628 818
  70/55/20 177 341 498 649
  55/45/20 110 212 310 404
600 75/65/20 268 515 753 982
  70/55/20 213 408 597 779
  55/45/20 132 254 371 484
700 75/65/20 311 601 880 1145
  70/55/20 247 477 698 908
  55/45/20 153 297 434 565
800 75/65/20 356 688 1005 1310
  70/55/20 282 546 797 1039
  55/45/20 176 339 496 646
900 75/65/20 401 774 1132 1473
  70/55/20 318 614 898 1168
  55/45/20 198 382 558 727
1000 75/65/20 446 860 1257 1636
  70/55/20 354 682 997 1297
  55/45/20 220 424 620 807
1100 75/65/20 490 945 1382 1801
  70/55/20 389 749 1096 1428
  55/45/20 242 466 682 889
1200 75/65/20 534 1031 1508 1964
  70/55/20 423 818 1196 1557
  55/45/20 263 509 744 969
1300 75/65/20 586 1134 1660 2163
  70/55/20 465 899 1316 1715
  55/45/20 289 559 819 1067
1400 75/65/20 638 1237 1812 2362
  70/55/20 506 981 1437 1873
  55/45/20 315 610 894 1165
1500 75/65/20 689 1340 1964 2562
  70/55/20 546 1063 1557 2032
  55/45/20 340 661 969 1264
1600 75/65/20 740 1443 2116 2761
  70/55/20 587 1144 1678 2189
  55/45/20 365 712 1044 1362
1800 75/65/20 842 1648 2420 3158
  70/55/20 668 1307 1919 2504
  55/45/20 415 813 1194 1558
2000 75/65/20 945 1854 2724 3556
  70/55/20 749 1470 2160 2820
  55/45/20 466 915 1344 1754

height 280 mm:

Lc overall length [mm] parameters tz / tp / ti [?C] B - width [mm]
80 130 180 230
400 75/65/20 193 372 543 708
  70/55/20 153 295 431 561
  55/45/20 95 184 268 349
500 75/65/20 241 464 679 885
  70/55/20 191 368 538 702
  55/45/20 119 229 335 437
600 75/65/20 290 557 814 1061
  70/55/20 230 442 645 841
  55/45/20 143 275 402 523
700 75/65/20 337 650 951 1238
  70/55/20 267 515 754 982
  55/45/20 166 321 469 611
800 75/65/20 385 744 1086 1416
  70/55/20 305 590 861 1123
  55/45/20 190 367 536 699
900 75/65/20 434 836 1223 1592
  70/55/20 344 663 970 1262
  55/45/20 214 412 603 785
1000 75/65/20 482 929 1358 1768
  70/55/20 382 737 1077 1402
  55/45/20 238 458 670 872
1100 75/65/20 529 1022 1494 1946
  70/55/20 419 810 1185 1543
  55/45/20 261 504 737 960
1200 75/65/20 578 1115 1630 2123
  70/55/20 458 884 1293 1683
  55/45/20 285 550 804 1047
1300 75/65/20 634 1226 1795 2338
  70/55/20 503 972 1423 1854
  55/45/20 313 605 886 1153
1400 75/65/20 689 1337 1959 2553
  70/55/20 546 1060 1553 2024
  55/45/20 340 660 966 1260
1500 75/65/20 745 1448 2123 2769
  70/55/20 591 1148 1683 2196
  55/45/20 368 714 1047 1366
1600 75/65/20 800 1559 2287 2984
  70/55/20 634 1236 1814 2366
  55/45/20 395 769 1128 1472
1800 75/65/20 910 1782 2616 3413
  70/55/20 722 1413 2074 2706
  55/45/20 449 879 1291 1684
2000 75/65/20 1022 2004 2945 3844
  70/55/20 810 1589 2335 3048
  55/45/20 504 989 1453 1896

height 350 mm:

Lc overall length [mm] parameters tz / tp / ti [?C] B - width [mm]
80 130 180 230
400 75/65/20 216 417 624 810
  70/55/20 171 331 495 642
  55/45/20 107 206 308 400
500 75/65/20 270 521 781 1013
  70/55/20 214 413 619 803
  55/45/20 133 257 385 500
600 75/65/20 325 625 937 1215
  70/55/20 258 496 743 963
  55/45/20 160 308 462 599
700 75/65/20 378 729 1093 1418
  70/55/20 300 578 867 1124
  55/45/20 186 360 539 700
800 75/65/20 432 833 1249 1620
  70/55/20 343 661 990 1285
  55/45/20 213 411 616 799
900 75/65/20 487 937 1405 1823
  70/55/20 386 743 1114 1446
  55/45/20 240 462 693 899
1000 75/65/20 541 1041 1561 2025
  70/55/20 429 825 1238 1606
  55/45/20 267 514 770 999
1100 75/65/20 593 1146 1717 2228
  70/55/20 470 909 1362 1767
  55/45/20 293 565 847 1099
1200 75/65/20 648 1250 1873 2430
  70/55/20 514 991 1485 1927
  55/45/20 320 617 924 1199
1300 75/65/20 711 1354 2030 2633
  70/55/20 564 1074 1610 2088
  55/45/20 351 668 1002 1299
1400 75/65/20 773 1458 2186 2835
  70/55/20 613 1156 1733 2248
  55/45/20 381 719 1078 1399
1500 75/65/20 835 1562 2342 3038
  70/55/20 662 1239 1857 2409
  55/45/20 412 771 1155 1499
1600 75/65/20 897 1666 2498 3240
  70/55/20 711 1321 1981 2569
  55/45/20 443 822 1232 1598
1800 75/65/20 1021 1875 2810 3645
  70/55/20 810 1487 2228 2890
  55/45/20 504 925 1386 1798
2000 75/65/20 1146 2083 3122 4050
  70/55/20 909 1652 2476 3212
  55/45/20 565 1028 1540 1998

height 500 mm:

Lc overall length [mm] parameters tz / tp / ti [?C] B - width [mm]
80 130 180 230
400 75/65/20 249 479 745 997
  70/55/20 197 380 591 791
  55/45/20 123 236 368 492
500 75/65/20 311 599 931 1246
  70/55/20 247 475 738 988
  55/45/20 153 296 459 615
600 75/65/20 374 718 1117 1495
  70/55/20 297 569 886 1185
  55/45/20 185 354 551 738
700 75/65/20 434 838 1303 1745
  70/55/20 344 665 1033 1384
  55/45/20 214 413 643 861
800 75/65/20 496 958 1490 1994
  70/55/20 393 760 1182 1581
  55/45/20 245 473 735 984
900 75/65/20 559 1078 1676 2243
  70/55/20 443 855 1329 1779
  55/45/20 276 532 827 1107
1000 75/65/20 621 1197 1862 2492
  70/55/20 492 949 1477 1976
  55/45/20 306 591 919 1229
1100 75/65/20 682 1317 2048 2742
  70/55/20 541 1044 1624 2174
  55/45/20 336 650 1010 1353
1200 75/65/20 745 1437 2234 2991
  70/55/20 591 1139 1771 2372
  55/45/20 368 709 1102 1476
1300 75/65/20 817 1557 2421 3240
  70/55/20 648 1235 1920 2569
  55/45/20 403 768 1194 1598
1400 75/65/20 888 1676 2607 3489
  70/55/20 704 1329 2067 2767
  55/45/20 438 827 1286 1721
1500 75/65/20 960 1796 2793 3739
  70/55/20 761 1424 2215 2965
  55/45/20 474 886 1378 1845
1600 75/65/20 1031 1916 2979 3988
  70/55/20 818 1519 2362 3162
  55/45/20 509 945 1470 1967
1800 75/65/20 1173 2155 3351 4486
  70/55/20 930 1709 2657 3557
  55/45/20 579 1063 1653 2213
2000 75/65/20 1318 2395 3724 4985
  70/55/20 1045 1899 2953 3953
  55/45/20 650 1182 1837 2459

height 650 mm:

Lc overall length [mm] parameters tz / tp / ti [?C] B - width [mm]
80 130 180 230
400 75/65/20 276 531 848 1161
  70/55/20 219 421 672 921
  55/45/20 136 262 418 573
500 75/65/20 344 663 1060 1452
  70/55/20 273 526 841 1151
  55/45/20 170 327 523 716
600 75/65/20 414 796 1272 1742
  70/55/20 328 631 1009 1381
  55/45/20 204 393 628 859
700 75/65/20 481 929 1484 2032
  70/55/20 381 737 1177 1611
  55/45/20 237 458 732 1002
800 75/65/20 550 1061 1696 2323
  70/55/20 436 841 1345 1842
  55/45/20 271 523 837 1146
900 75/65/20 620 1194 1908 2613
  70/55/20 492 947 1513 2072
  55/45/20 306 589 941 1289
1000 75/65/20 689 1327 2120 2904
  70/55/20 546 1052 1681 2303
  55/45/20 340 655 1046 1433
1100 75/65/20 756 1459 2331 3194
  70/55/20 599 1157 1848 2533
  55/45/20 373 720 1150 1576
1200 75/65/20 826 1592 2543 3484
  70/55/20 655 1262 2017 2763
  55/45/20 408 785 1255 1719
1300 75/65/20 905 1725 2755 3775
  70/55/20 718 1368 2185 2993
  55/45/20 446 851 1359 1862
1400 75/65/20 984 1857 2967 4065
  70/55/20 780 1473 2353 3223
  55/45/20 485 916 1464 2005
1500 75/65/20 1064 1990 3179 4356
  70/55/20 844 1578 2521 3454
  55/45/20 525 982 1568 2149
1600 75/65/20 1143 2123 3391 4646
  70/55/20 906 1683 2689 3684
  55/45/20 564 1047 1673 2292
1800 75/65/20 1300 2388 3815 5226
  70/55/20 1031 1894 3025 4144
  55/45/20 641 1178 1882 2578
2000 75/65/20 1460 2653 4239 5807
  70/55/20 1158 2104 3361 4605
  55/45/20 720 1309 2091 2865

Water capacity and weight

weight and water volume

height [mm] 140 240 280
width [mm] 80 130 180 230 80 130 180 230 80 130 180 230
weight WBEH [kg/m] 7.0 8.5 10.1 11.6 8.8 10.4 12.1 13.9 9.5 11.2 13.0 14.8
water volume [l/m] 0.4 0.7 1.1 1.5 0.4 0.7 1.1 1.5 0.4 0.7 1.1 1.5
height [mm] 350 500 650
width [mm] 80 130 180 230 80 130 180 230 80 130 180 230
weight WBEH [kg/m] 10.7 12.5 14.4 16.4 13.4 15.5 17.6 19.7 16.1 18.4 20.7 23.1
water volume [l/m] 0.4 0.7 1.1 1.5 0.4 0.7 1.1 1.5 0.4 0.7 1.1 1.5

Hydraulic characteristics

Hydraulic characteristics for Aura

Mass water flow (kg/h)

  1. WKF-09-LLL-09
  2. WKF-09-LLL-14
  3. WKF-14-LLL-09, WKF-24-LLL-09, WKF-28-LLL-09
  4. WKE-HH-LLL-08

Mass water flow (kg/h)

  1. WKF-09-LLL-24
  2. WKF-14-LLL-14, WKF-24-LLL-14, WKF-28-LLL-14
  3. WKE-HH-LLL-13

Mass water flow (kg/h)

  1. WKF-14-LLL-19, WKF-24-LLL-19, WKF-28-LLL-19
  2. WKE-HH-LLL-18

Mass water flow (kg/h)

  1. WKF-14-LLL-24, WKF-24-LLL-24, WKF-28-LLL-24
  2. WKE-HH-LLL-23

Types of connections

height 14 (140 mm), 24 (240 mm), 28 (280 mm), 35 (350 mm), 50 (500 mm), 65 (650 mm)

Installation from the floor:

Installation from the wall:

Installation

Note:
Number of brackets:
Length from 400 do 1600 mm: 2 pieces
Length from 1800 up to 2000 mm: 3 pieces
The illustration of brackets is only schematic.

Accessories

PTV-03 axial thermostatic valve DN15 for Aura Comfort:

PN10/110 °C

PRS-02 cut-off valve DN15 for Aura Comfort:

PN10/110 °C

Thermostatic head with the thread M30 x 1.5

Setting range of temperatures 7-28 °C
Thermostatic head in colour configuration white/chrome THL-01
Thermostatic head in colour configuration chrome/chrome THL-02
Thermostatic head in colour configuration stainless steel THL-03

WZS-01 Mounting set for the central connection in the axis of the convector

for convectors of the width of 186 mm
Aura Comfort, Aura Basic

WZS-02 Mounting set for the central connection in the axis of the convector

for convectors of the width of 146 and 236 mm
Aura Comfort, Aura Basic

Bracket covers

For Aura Basic, Aura Comfort, Aura Bench models
for the installation to the finished floor
colour white RAL 9016
bracket cover at other RAL colours available on request
width 146 mm
width 186 mm
width 246 mm

Corrective factors

supply
water temperature
[˚C ]
air temperature
[˚C ]
N=1,3 return water temperature [˚C ]


25 30 35 40 45 50 55 60 65 70 75 80 85
90 15 0,57 0,69 0,79 0,89 0,98 1,07 1,16 1,24 1,32 1,4 1,48 1,55 1,63
20 0,4 0,54 0,65 0,75 0,84 0,93 1,02 1,1 1,18 1,26 1,33 1,41 1,48
24 0,22 0,41 0,53 0,64 0,73 0,82 0,91 0,99 1,07 1,15 1,22 1,3 1,37
85 15 0,54 0,65 0,75 0,84 0,93 1,02 1,1 1,18 1,26 1,33 1,41 1,48
20 0,37 0,5 0,61 0,71 0,8 0,88 0,96 1,04 1,12 1,2 1,27 1,34
24 0,2 0,38 0,5 0,6 0,69 0,78 0,86 0,94 1,01 1,09 1,16 1,23
80 15 0,5 0,61 0,71 0,8 0,88 0,96 1,04 1,12 1,2 1,27 1,34

20 0,35 0,47 0,57 0,66 0,75 0,83 0,91 0,99 1,06 1,13 1,2

24 0,19 0,35 0,46 0,56 0,65 0,73 0,81 0,88 0,96 1,03 1,1

75 15 0,47 0,57 0,66 0,75 0,83 0,91 0,99 1,06 1,13 1,2


20 0,32 0,44 0,53 0,62 0,7 0,78 0,86 0,93 1 1,07


24 0,17 0,33 0,43 0,52 0,6 0,68 0,76 0,83 0,9 0,96


70 15 0,44 0,53 0,62 0,7 0,78 0,86 0,93 1 1,07



20 0,3 0,4 0,5 0,58 0,66 0,73 0,8 0,87 0,94



24 0,15 0,3 0,4 0,48 0,56 0,63 0,7 0,77 0,84



65 15 0,4 0,5 0,58 0,66 0,73 0,8 0,87 0,94




20 0,27 0,37 0,46 0,54 0,61 0,68 0,75 0,81




24 0,14 0,27 0,36 0,44 0,51 0,58 0,65 0,71




60 15 0,37 0,46 0,54 0,61 0,68 0,75 0,81





20 0,24 0,34 0,42 0,49 0,56 0,63 0,69





24 0,12 0,24 0,33 0,4 0,47 0,53 0,6





55 15 0,34 0,42 0,49 0,56 0,63 0,69






20 0,22 0,3 0,38 0,45 0,51 0,57






24 0,1 0,21 0,29 0,36 0,42 0,48






50 15 0,3 0,38 0,45 0,51 0,57







20 0,19 0,27 0,34 0,4 0,46







24 0,09 0,19 0,26 0,32 0,37







45 15 0,27 0,34 0,4 0,46








20 0,16 0,24 0,3 0,35








24 0,07 0,16 0,22 0,27








Example:
the WKE-14-100-18-00 convector, heat output at 75/65/20 °C: QN = 924 W,
supply temperature: 50 °C, return temperature: 40 °C, air temperature: 20 °C, heat transfer coefficient K1 = 0,40
Calculated heat output: Q = QN x K1 = 924 W x 0,40 = 370 W
Heat output of convector WKE-14-100-18-00 for parameters 50/40/20 C is 370 W.

Warranty terms and conditions for PURMO steel panel radiators

  1. PURMO panel radiators are marketed and made available pursuant to the Regulation (EU) of the European Parliament and of the European Council No. 305/2011 laying down harmonized conditions for the marketing of construction products.
  2. Rettig Heating Sp. z o.o. located in Rybnik at Przemysłowa street ( hereinafter referred to as the Guarantor) gives 10 years guarantee ( from date of purchase ) for PURMO panel radiators mounted in water installation of the central heating ,yet not longer than 11 years since the production date given on the radiator.
    10 years guarantee applies to radiators manufactured since 06.03.2007.
  3. The guarantee is valid for radiators mounted in the water installations of the central heating:
    • in closed system with an expansion tank;
    • powered from the heat centre, boiler house or heat pump; 
    • made from black steel / copper or plastic pipes with an antidiffusion barrier; 
    • equipped with local air vents  (no central vent system is allowed) ;
    • used for heating residential areas, office buildings , service stations  or other buildings  that are neither exposed on pernicious corrosive substance activity  nor permanent or temporary moistness of the radiator surface .
    Installation of Purmo panel radiators in small open system installations ( up to 25 kW) is allowed provided the corrosion inhibitors are used.
    During the warranty period the radiators and their components with the faults originated from the manufacturer and reported not later than one month after having been discovered will be repaired or exchanged into new, free of defects devices.
  4. The guarantee is recognized when:
    • there is an evidence of purchase, that is the invoice, 
    • the radiators have been mounted in water central heating systems in compliance with the national technical regulations and standards, 
    • adhering to the requirements of the Guarantor included in „ Terms and conditions of Purmo panel radiators usage”.
  5. Maximal operating pressure in central heating installation for PURMO panel radiators may not exceed 10 bars (6 bars for Vertical radiators ) and the maximal service temperature is 110 °C.
    In high and high-rise buildings a zone distribution system must be applied. The tightness test must be carried out at the experimental pressure equal to working pressure in the installation, adding two bars, yet not lower than four bars. Maximal pressure during the installation tightness test shall be equal to 12 bars ( 8 bars for Vertical radiators). 
  6. The guarantee does not cover radiators mounted:
    • in central heating installation connected to a high temperature heat distribution network through a suction elevator or  pump mixing loop;
    • in swimming pool areas, car wash centers, laundries, slaughterhouses, public toilets, bathrooms or other rooms with high activity of corrosive substances in the air , as well as areas where the radiator is exposed on  permanent or temporary moistness – it does not refer to galvanized radiators , with additional anti-corrosive protection and guarantee for 6 years , yet not longer than 7 years since the production date
    • in central heating installations connected with the water- supply system without protective fittings, against backflows; 
    • in central heating installation with water removed  more frequently or for longer periods than advised in exploitation requirements; 
    • in steam installations ;
    • in central heating installations where the water quality rating level has been higher than advised, that is :
    • the total amount of chloride and sulfate ions may not be higher than 150 mg/l ( for installations with copper pipes not higher than  50 mg/l ),
    • oxygen content not higher than 0.1 mg/l,
    • pH water reaction within 7.0 ÷ 9.5,
    • total water hardness not higher than  4.0 mval/l.
  7. The guarantee does not cover damages to the radiator or its parts ( brackets, covers) that are due to improper handling, storage, transport or misuse.
    It refers, in particular, to radiators:
    • stored in the open air before mounting,
    • with mechanical damage,
    • polluted from inside with solid bodies or noxious liquids, 
    • deformed by excessive experimental pressure or static pressure in the installation,deformed due to freezing,
    • with mechanical damage due to an overload as a result of sitting on the radiator.
  8. The radiators must be mounted with the original packaging. The packaging must be left on the radiator even if the central heating installation is activated for heating in buildings during finishing works or for drainage purposes. It is recommended to remove the packaging after accomplishing all finishing works.
    The radiators require periodical cleaning. It is recommended to use only soft and gentle fabrics that can be slightly moistened.  For cleaning the radiators it is not advised to use aggressive or corrosive agents ( e.g. acidic solvents or agents with chlorine). Panel radiators cannot be used for drying wet or dump objects put on the radiator. Claims for damage of varnished surfaces to improper handling or maintenance will not be granted. 
  9. It is forbidden to remove the water from the entire installation or its part and to leave it in this condition. It also refers to new installations with the tightness test. If there is a need to remove the water , e.g. due to renovation or maintenance works, the water must be removed only from the given part. After accomplishing all works the installation must immediately be filled with water. Quantity of water used for the filling or filling up process must be monitored, e.g. by a watermeter.
  10. The guarantee of our product is granted provided it has not been repaired or modified by a buyer or third party without Guarantor’s approval. 
  11. Occurrence of faults within the warranty period is followed by a claim procedure by notifying the Retailer about the damage in a special claim form including the origin and details of damage. The retailer accepts the claim form and forwards it to the Guarantor via registered letter, fax or e-mail within 24 hours since it has been accepted. In case of incomplete data , the form shall be returned in order to be completed. The invoice or its copy shall be attached with the form. In specific cases the Guarantor may request a photo documentation of the claimed product. The Guarantor is obliged to reply for the complaint in writing within 14 days since a completed form was accepted. 
  12. In order to recognize the claim a visual inspection is performed by the Guarantor in the mounting area or other area determined by the Guarantor. The original packaging used for delivery must be kept for the inspection in case of a damage with mechanical origin. If the claim has been recognized , the Guarantor is obliged to repair or replace the parts found to be defective due to improper manufacturing or material defects or exchange the radiator into a new device that is free of defects. In specific cases,  ( e.g. when the product needs to be sent from abroad) the Guarantor has the right to extend the deadline to recognize the claim that is normally defined to be 14 days.
    In case of damages that do not affect the radiator functionality, a discount may also be offered.
    In case of the claim regarding a product, manufacturing of which has been ceased , the Guarantor will offer an equivalent with similar  parameters or a money back guarantee at the date of the purchase. The Guarantor does not deliver an alternative device for the time of claim recognition process.
  13. The Guarantor has the right to select the method of claim settlement.
    In case the claim is recognized in the form of exchange, all mounting shall be delivered by an authorized Purmo service centre. In case any difficulties occur when mounting the exchanged radiator, e.g. lack of valve for separating the radiator from installation, the service centre may refuse to disassemble or mount the new radiator. As a consequence, the warranty claim is recognized as exercised by the Guarantor.
  14. The warranty period shall be extended due to reparation time calculated since the date of delivery to the Guarantor to the reparation date . In case of exchange a new warranty period is granted.
  15. The Guarantor reserves the right to make modifications to his products without prior notice unless they refer to any significant technical details affecting the process of selection. 
  16. The warranty terms on goods sold do not exclude , limit or suspend  rights of the buyers when the product fails to comply with the contract in accordance with the Act of 27.07. 2002 on specific conditions of consumer sale and amendings of  the Civil Code. (Journal of Laws  2002  no. 141, point 1176).
  17. Warranty conditions are valid as stated since  01.07.2013 .